This Process begins right at the front door
* A warm & sincere greeting or welcome with a genuine smile and eye contact
* If you say "just looking" you should be engaged to want to look; "Well, just look at this new item we just got in" or "Where would you like to begin" or "Let me show you a tour of the store to facilitate your browsing" are what you should hear.
* You should recieve an expereince you can't get else where
* You should feel a desire to be waited on.
If the sales person silently walks away after, "Just looking" most times, you won't want to do business there!